FAQ – Boho Braids UK

Welcome to our FAQ section!
Find quick answers to the most common questions about orders, shipping, returns, and products.

🕒 Order Processing

  • All orders are processed within 1–3 business days.

  • You will receive a confirmation email once your order has been shipped.

🚚 Shipping & Delivery

  • Delivery time (UK): 5–12 business days.

  • Shipping cost: £3.99–£24.99 depending on the order size.

  • Free delivery on all orders over £25.

  • Tracking information is sent automatically to your email once your order has been dispatched.

🔄 Returns & Refunds

  • You can request a return within 30 days of delivery.

  • To start a return, contact us via the Contact page with your order number and reason for return.

  • Once your return is approved, we’ll provide instructions for sending your item back.

  • Refunds are processed within 3–5 business days after we receive your return.

(For detailed terms, see our Return Policy)

💳 Payments

  • We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment methods.

  • All prices are shown in GBP (£) and exclude VAT.

  • Import duties or local taxes may apply upon delivery depending on UK customs.

💇♀️ Products & Quality

  • All our braided wigs and extensions are handcrafted with premium synthetic or human hair.

  • Colours and textures may slightly vary depending on screen settings and lighting.

📞 Need more help?

If you didn’t find your answer here, feel free to reach out:
👉 Contact us at  +44 7883407828